Let’s Make Sure Your Membership Works for You

Questions about your membership?

Just reach out — we're happy to help!

Need to Freeze?

Want to pause your membership? No problem! 

You can pause your membership quickly and easily, lock in your current rate,  and come back when you're ready—no need to start over!  Freezes are for a minimum of 14 days at a time and for a maximum of 30 days a year.

Submit a freeze request at the button below. 

Need to Cancel?

We'd be so sad to see you go!

We totally get that life ebbs and flows—but before you cancel and lose your member rate, consider if freezing your membership might be a better fit.

A freeze might be perfect if:

• You’re traveling or heading out of town
• You're recovering from an injury or illness
• Life feels full and you’re not getting to class
• You’re not sure you’re using your membership enough lately

Give yourself a little grace—send our team a note and we'll be happy to talk through some options with you. We've done the the math and, chances are, you're getting more value out of your membership than you think!!

Still need to cancel?
No problem — to manage your membership, just log in to your Walla account and click “Manage Account.” Then select “Your Credits & Plans,” and click the three dots in the upper right corner.

Membership perks

Check out a full list of your perks - for both Unlimited and Mini members!